Privacy

Who we are

OW Store is a global online shopping brand owned and operated by Opkom Worldwide LLC, a company registered in the United States. We provide customers around the world with access to high-quality products through a secure and reliable online platform.

Our mission is to make international shopping simple and convenient. Customers can purchase with credit or debit cards and enjoy a seamless experience from checkout to delivery. We partner with trusted payment processors and logistics providers to ensure every order is handled with care and delivered on time.

At OW Store, we are committed to combining innovation, trust, and customer care to create a shopping experience that connects people with the products they love. Wherever they are in the world.

For questions about this Privacy Policy or how your data is managed, you can contact us at:
📧 [[email protected]]

Comments

When visitors leave comments, reviews, or other content on OW Store platforms, we collect the information provided in the comment form, along with the visitor’s IP address and browser details. This helps us detect spam and maintain a safe environment.

By submitting a comment or review, you grant OW Store the right to display, reproduce, and use that content for promotional or service-related purposes, unless you request otherwise.

Please note:

• Offensive, unlawful, or inappropriate comments may be removed at our discretion.

• We are not responsible for the accuracy of comments or reviews posted by users.

• Any personal information you choose to include in a comment (such as your name or contact details) becomes publicly visible. We recommend avoiding sensitive data in comments.

Media

If you upload images, videos, or other media to OW Store (for example, when leaving a review or submitting user-generated content), please avoid uploading files that contain embedded location data (EXIF GPS) or other sensitive information. Visitors to the website may be able to download and extract any data from media files displayed publicly.

By uploading media to OW Store, you confirm that you own the rights to the content and grant us permission to display it in connection with our services. We may use submitted media for promotional, service, or support purposes, unless you request otherwise.

We are not responsible for any third-party use of media you voluntarily make public on our platform.

Cookies

OW Store uses cookies and similar tracking technologies to improve your shopping experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device when you visit our website.

We use cookies for purposes such as:

• Essential cookies – to enable core site functionality like shopping cart, checkout, and account login.

• Performance cookies – to understand how visitors use our website and improve usability.

• Functional cookies – to remember your preferences (such as language or region).

• Marketing cookies – to deliver relevant promotions and measure the effectiveness of our advertising campaigns.

Managing Cookies
You can choose to accept or decline cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of OW Store, including your ability to place or complete orders.

By continuing to use OW Store, you consent to our use of cookies in accordance with this Privacy Policy.

Embedded content from other websites

OW Store may include embedded content (such as product videos, images, or social media feeds) from third-party websites. Embedded content behaves in the exact same way as if the visitor has visited the other website directly.

These third-party websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with the embedded content, including tracking your activity if you have an account and are logged into that website.

OW Store is not responsible for the privacy practices of these external websites or services. We encourage you to review the privacy policies of any third-party platforms you interact with through our website.

Who we share your data with

We respect your privacy and do not sell or rent your personal information to third parties. However, in order to provide you with a seamless shopping experience, OW Store may share your data with trusted partners under the following circumstances:

• Payment Processors: We work with secure third-party payment providers (such as credit/debit card processors and online payment services) to process transactions.

• Shipping & Logistics Partners: We share delivery details with trusted carriers and logistics companies to fulfill and deliver your orders.

• Technology Providers:  We may share limited data with service providers that support our website operations, such as hosting, analytics, and customer support platforms.

• Legal Compliance: We may disclose your information if required by law, regulation, or to respond to valid legal requests.

All third-party partners are required to handle your information in compliance with data protection laws and to use it only for the services they provide to OW Store.

How long we retain your data

OW Store retains personal information only for as long as it is necessary to provide our services and meet legal, tax, or accounting obligations.

• Orders & Transactions: Information related to purchases (such as billing details, shipping address, and order history) is typically retained for up to 7 years, in compliance with financial and tax regulations.

• Customer Accounts: If you create an account, we will retain your information for as long as the account remains active. You may request deletion of your account at any time.

• Comments & Reviews: If you leave a comment or product review, the content and related metadata are retained indefinitely, unless you request removal. This helps us recognize and approve future comments automatically.

• Inactive Data: If your account is inactive for an extended period, we may archive or anonymize your data to improve security and efficiency.

Once retention periods expire, we securely delete or anonymize your personal data.

 

What rights you have over your data

You have the right to:

• Request a copy of the personal data we hold about you.

• Ask us to correct or delete your information.

• Withdraw consent for marketing communications at any time.

If you have an account on OW Store, you can access, update, or delete your data directly through your account settings. For other requests, please contact us at [support email].

Where your data is sent

Your information may be transferred and processed outside your country of residence, including in the United States where OW Store and our service providers are located.

We ensure that any international transfers of data are protected by appropriate security measures and in compliance with applicable data protection laws.